Cookie Policy

This Cookie Policy explains how BRANDHATCH LIMITED uses cookies and similar technologies on our window cleaning services website. By continuing to browse or use our website, you agree to the use of cookies in accordance with this policy, unless you disable them through your browser settings.

1. What Are Cookies?

Cookies are small text files stored on your computer, smartphone, or other device when you visit a website. They help websites function properly, improve user experience, and provide information about how visitors interact with the website.

Cookies may be:

  • Session Cookies – temporary cookies that are deleted when you close your browser
  • Persistent Cookies – cookies that remain on your device until they expire or are manually deleted

2. How We Use Cookies

We use cookies to improve the performance and functionality of our website and to provide customers with a smooth and secure browsing experience. Cookies may be used to:

  • operate and maintain website functionality
  • process service enquiries and booking requests
  • remember customer preferences and submitted information
  • improve website speed, usability, and performance
  • analyse visitor traffic and website usage
  • maintain website security and fraud prevention
  • support marketing and promotional activities where applicable

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of the website and enable core features such as secure browsing, contact forms, booking systems, and payment functionality where applicable.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website by collecting anonymous information such as page visits, browsing behaviour, and technical performance.

Functionality Cookies

These cookies allow the website to remember choices you make, such as contact details, service preferences, or previously entered information, to provide a more personalised experience.

Marketing Cookies

Marketing cookies may be used to display relevant advertisements and measure the effectiveness of advertising campaigns.

4. Third-Party Cookies

Some cookies on our website may be provided by trusted third-party service providers, including:

  • website analytics providers
  • payment processors
  • booking and scheduling tools
  • customer communication platforms
  • advertising and remarketing services

These third parties may collect information according to their own privacy and cookie policies.

5. Managing Cookies

You can manage or disable cookies at any time through your browser settings. Most web browsers allow you to:

  • delete existing cookies
  • block all or selected cookies
  • receive alerts before cookies are stored
  • customise cookie preferences for specific websites

Please note that disabling essential cookies may affect website functionality and limit certain services or features.

6. Data Protection

Any personal information collected through cookies will be processed in accordance with our Privacy Policy and applicable data protection laws, including UK GDPR where applicable.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our services, legal obligations, or technology. Any updates will be published on this page with a revised effective date.

8. Contact Us

If you have any questions regarding this Cookie Policy, please contact us:

BRANDHATCH LIMITED
Email: hello@brandhatch.uk
Phone: +44 7257 139840
Address: 27 Old Gloucester St, London, United Kingdom, WC1N 3AX